Return and refund policy

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer the following return and refund policy:

Returns:

• You may return products within 30 days of receiving your order.

• To be eligible for a return, the product must be in its original, unopened packaging.

• To initiate a return, please email us at opraella@gmail.com with your order number and reason for return.

Refunds:

• Once we receive your returned product, we will process your refund to the original method of payment within 7-10 business days.

• Shipping costs are non-refundable, and you are responsible for return shipping costs unless the item was defective or incorrect.

Exemptions:

• Perishable goods or products that are opened and used may not be returned.

Contact Information:

For any questions, please contact us at:

• Email: opraella@gmail.com